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• Canadian Owned & Operated • Fast & Free Shipping Over $49* • Easy Returns • Gift Wrapping Available • Lowest Prices Guaranteed!

Contact Us

Due to the ongoing COVID-19 situation, please email us for a faster response

  • Contact Method
  • Phone
  • Fax
  • Number
  • 1-(844)-704-2109
  • 1-(888)-858-1424
  • Department
  • Customer Service
  • Returns* & Shipping
  • Burlington Retail Store

Phone Us

1-(844)-704-2109


Email Us

customerservice@jrtoycompany.ca


Returns

returns@jrtoycompany.ca

Online Hours of Operation

Day Customer Service Phone Hours Returns Department Hours Shipping Hours
Monday 9:00 AM - 4:00 PM EST 9:00 AM - 4:00 PM EST 8:30 AM-3:30 PM EST
Tuesday 9:00 AM - 4:00 PM EST 9:00 AM - 4:00 PM EST 8:30 AM-3:30 PM EST
Wednesday 9:00 AM - 4:00 PM EST 9:00 AM - 4:00 PM EST 8:30 AM-3:30 PM EST
Thursday 9:00 AM - 4:00 PM EST 9:00 AM - 4:00 PM EST 8:30 AM-3:30 PM EST
Friday 9:00 AM - 3:30 PM EST 9:00 AM - 3:30 PM EST 8:30 AM-3:00 PM EST
Saturday Closed Closed Closed
Sunday Closed Closed Closed

* Please note that online orders cannot be returned in store

Subscribe to Our Newsletter

Join now and be the first to receive special discounts, offers and other updates on new products. Plus, you’ll receive $5 off your first purchase of $99 or more*!

$5 off coupon not valid towards in-store purchases or purchase of select marked item(s).

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