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Hatchimals

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Contact Us

COVID-19 UPDATE: Due to the ongoing COVID-19 Coronavirus situation, our customer service team is working remotely to answer your email and phone inquiries. Our retail store has re-opened, and we are committed to supplying our customers with the high level of service they've come to expect.

Phone: 1-844-704-2109
Fax: 1-888-858-1424
Service: customerservice@jrtoycompany.ca
Returns: returns@jrtoycompany.ca

Hours of Operation:
Mon - Thurs: 9am-5pm EST
Friday: 9am-4pm EST

Burlington, ON Location

Hours of Operation:
Mon - Fri: 10pm-6pm EST
Saturday: 9am-5pm EST
Sunday: 11am-4pm EST

* Please note that beyond zones do not qualify for free shipping. All quoted shipping times are estimates only, based on best operating conditions.

© 2017 - 2020 JR Toy Company™. All Prices in Canadian Dollars.